Michael from MMJ Real Estate
What does a day look like for you at the moment?
We are currently on a rotational basis whereby the team is split into two and we work at home one week, followed by working from the office the week after. Working in commercial real estate, we never conduct regular open home inspections, a vast majority of our viewings are by appointment and are private in nature so there has been little/no impact with have to adhere to social distancing guidelines.
What are you enjoying about this new way of working?
The rotational schedule structure has been enjoyable as we have been able to maintain connections with work colleagues whom you would see on a daily basis, combined with the flexibility of working from home and the lifestyle benefits it provides.
What changes have you had to make to keep operating? Do you think these will remain in place in the longer term?
We have quickly adapted to implement technology via regular online team meetings which have allowed us to maintain communication with the whole organisation in a time where by everyone is remote or separated. These changes will definitely remain post-COVID-19 as it has unwillingly forced other members who were previously resistant to change and adopting technology, to now be trained in utilising a system that is more productive.
Have your suppliers or partners had to change the way they operate also? What have they done?
MMJ manages a lot of commercial properties, as a result the companies that occupy these premises report back depending on the level in which their business has been affected. Some have been more adversely affected than others.
We have found that businesses have adapted their business model to what is allowed in this climate to survive. For example, a restaurant that will usually rely on walk-in customers is now investing in marketing and focusing on takeaway trade. It has forced many businesses to communicate with its customers through new channels that they previously were too busy to consider. Other businesses have had to alter processes to maintain cleanliness and socially distant.
What do you miss most about life pre-COVID-19?
Life pre-COVID-19 was very busy. The forced time-out has been refreshing to reflect and realise what is truly important. However not being able to catch up with people face-to-face is the most missed aspect of life prior to the pandemic. Also having to put a hold on the majority of big life plans is frustrating. I am not looking forward to the surrounding uncertainty and lingering impact of the virus for years to come.
What business would you like to hear from next?
Bevans Marketing always provides the goods, can't wait to see what they bring out next!