Dean from Bright Group
Dean could talk business until the sun goes down, then rewire the solar system so it stays up. His passion and energy for the people, projects and possibilities that make up Bright Group should come with a voltage warning and that's why we love working with him and his business partner Janni.
What does a day look like for you at the moment?
Wake up, coffee in the sun, stretch, shower, drive to the office. Respond to emails, start working on my to-do list.
After lunch, business development tasks, answer a tonne of phone calls. To-do list for tomorrow, drive home, run, shower, probably more phone calls, dinner, read.
What are you enjoying about this new way of working?
A lot of my time is usually spent quoting new projects, attending site walks and working late to try and keep on top of everything.
All of our commercial and retail work has stopped and while we still have residential and industrial they are a lot less labour intensive from a quoting and administration point of view.
At the moment I am able to spend more time working on our systems, marketing and sales as well as training staff. I've really enjoyed the opportunity to improve the way we do business, make things more automated and efficient as well as the chance to be more creative with my time.
What changes have you had to make to keep operating? Do you think these will remain in place in the longer term?
We have had to take our sales process online (zoom meetings, digital documents). I think these have been huge time savers in the way we do business.
From an operational point of view, we have had to implement stricter controls on wearing protective equipment while around the general public. We've also had to organise materials further in advance to prevent the need to go in store and to combat supply chain delays.
We now rely on digital & mobile tools for supervision, training and team building more than in person.
While protective equipment, forward planning and flexibility are always a good thing, I definitely think we would be looking to relax some of them once things go back to normal.
Have your suppliers or partners had to change the way they operate also? What have they done?
A lot of our suppliers have restricted in store purchases, meaning we need to pre-order our equipment. They are also finding lead times on some items to have increased fairly significantly.
Most manufacturers have increased pricing 10-20% in the past month to protect themselves against distribution and exchange rate volatility.
What do you miss most about life pre-COVID-19?
Going to the beach, having a beer at the pub with my friends and having a list of future work lined up.
What business would you like to hear from next?
Vuong Nguyen from Dibble Foods